There is a particular order of circumstances that we pursue:
A. Verifying the Order:-
When a buyer places an order, mail is sent to them by MedsValley4u which validates the order placed by the buyer.
There is one more mail that follows the verification mail & is probable to be collected within 24 hours of displaying the order.
This mail operates the order & displays that it will be sent shortly.
Assuming there is a matter concerning the Payment, like an incomplete Payment, the mail is sent to the Buyer answering the same.
B. Approving the Shipping:-
An order that is approved is probably to be sent and delivered on the same day. Once the dispatching is approved at the back end, mail is sent to the purchaser concerning the Tracking ID of the order.
This mail will have all the Shipping Information and furthermore schedule of when to predict the shipment. This mail will also have a “Contact Us” option so that the order can be pursued physically contact.
The Order can be dispatched to the home as well as the working address, however, chosen by the purchaser.
There is a choice for enrolled Airmail which is hardly extravagant but more protected in nature. This type of shipment asks for the Purchaser’s signature at the time of shipment.
Assuming the Purchaser is not convenient, a message is sent to the purchaser concerning the pursuit to dispatch the package.
The package can be collected by the purchaser after approaching the post office the information of which is considered in the message sent at the time of shipment. The Order is placed on hold at the PO(Post Office) for a minimum of 4 weeks before pursuit to send it back.
C. PO Boxes & APO Address:-
The Shipment is made at the PO Boxes & APO Addresses as long as the choice is open in the process of shipment provided by MedsValley4u. You can also set your shipment to the PO or APO Address by mentioning the Primary address to the same.
D.Observance or Customs:-
MedsValley4u is based in coastal India & each order is handled as foreign goods. A package after permitting through Customs might experience a stoppage. The stoppage faced in customs can range from usual days to 3 weeks in case of maximum cases.
E. Shipment Times:-
The delivery is done at least 24-48 hours after the order is placed. The time taken to ship the product depends on the dispatcher’s services. Assuming the customer holds an order, it may take 21 days to approach you. It is necessary to contact us to assume the order is not approached at least 7 days after placing the order.
F. Refunds of Missing Orders:-
Any order that is missing is Refunded by MedsValley4u. If there is a late face in collecting the order, it is important to describe it to customer care within 8 weeks from the day it is delivered to the purchaser. A Refund for the order missing is done immediately after it is described.
The following circumstances apply for putting back an order that is made to the MedsValley4u.
- Assuming that the shipment of the product takes more than seven days than what was introduced in the delivery information of the same.
- The delivery date supplied is correct.
If the purchaser places the order at the mismatched address, the order is charged for the recovery policy.
G. Return & Refund Policy:-
If the accepted order is broken in any way or not accepted at all, the refund is made or the product is redelivered to you again.
This normally depends on the call made by the purchaser & can be refunded in accordance with the option made by them.
Before a purchaser can request a refund, they need to wait for a minimum of 30 days from the day the order is placed.
Even If there is any query concerning the order, MedsValley4u suggests telephonic support to each one of you. The Refund policy is permitted for everyone now the product that is sent back to us can be resold. The only demand is that the product should be secured as it is, unutilized & closed, and not surpass the expiry date of it.